Shipping policy

Welcome to Tiffany Store. We are committed to providing a secure, reliable, and smooth delivery experience for every order placed at jewelryluxuryus.com.

Our jewelry collections are carefully prepared and packaged to ensure your items arrive safely and beautifully presented.


Order Processing Time

All orders are processed within 4–7 business days after payment confirmation.

Please note:

  • Orders are processed Monday through Friday, excluding holidays.
  • During peak seasons or promotional periods, processing times may be slightly extended.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Delivery Times

Standard Express Shipping — DHL / FedEx

  • Delivery Time: 7–14 business days
  • Shipping Fee: $12.95 USD

For customers seeking faster and secure international delivery, we partner with trusted carriers such as DHL and FedEx to provide reliable worldwide shipping services.


Free Shipping — EMS

  • Delivery Time: 12–24 business days
  • Shipping Fee: Free on orders over $50 USD

Orders below $50 USD may incur standard shipping charges at checkout.

EMS delivery offers an economical solution while maintaining dependable international tracking services.


Shipping Destinations

We currently ship to most countries worldwide, excluding:

  • Asia
  • Remote or restricted regions

If we are unable to deliver to your location, you will be notified before shipment.


Packaging & Jewelry Protection

At Tiffany Store, every jewelry piece is packaged with care to help protect delicate materials during transit.

Our packaging process is designed to minimize movement and reduce the risk of damage, ensuring your order arrives in excellent condition.


Order Tracking

Once your package has been dispatched, a tracking number will be sent to your email address.

You can monitor your shipment status directly through the carrier’s tracking system.

If you experience delays or cannot locate your tracking details, please contact our customer support team for assistance.


Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, or local handling fees depending on your country’s regulations.

These charges are determined by your local customs authority and are the responsibility of the customer.

We recommend contacting your local customs office for additional information before placing an order.


Delivery & Signature Notice

Please ensure your shipping address is accurate and complete before submitting your order.

For high-value shipments, carriers may require a signature upon delivery. We recommend being available to receive your package to avoid delays or return shipments.

Tiffany Store is not responsible for packages delayed, lost, or returned due to incorrect shipping information provided by the customer.


Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 7 days of the estimated delivery date.

We will work with the shipping carrier to assist in resolving the issue as quickly as possible.


Contact Information

Tiffany Store
6B 25 Rose Way, Dartmouth, NS B2X 3T6, Canada

Customer Support:

Website:
jewelryluxuryus.com